Getting Help with Managed Long Term Care

Here are organizations where you can seek help for problems with Medicaid Managed Long Term Care and Medicaid Advantage Plus

Also see these KNOW YOUR RIGHTS Fact Sheets about MLTC and related topics 

STATEWIDE

ICAN – Independent Consumer Assistance Network – 
Ombudsprogram for MLTC

(844) 614-8800  
TTY:  711 

ican@cssny.org   

New York City

CSS – Community Health Advocates                                            

(888) 614-5500

New York Legal Assistance Group (NYLAG)

  • NYLAG General Intake

(212) 613-5000        

  • NYLAG Evelyn Frank Legal Resources Prog. (Mon. 10 AM - 2 PM)       

(212) 613-7310              eflrp@nylag.org

QUEENS - JASA/ Queens Legal Services for Elder Justice

(718) 286-1500

Legal Services NYC (citywide) (M – F -- 10 AM – 4 PM) 

(917) 661-4500

The Legal Aid Society                                                    

(888) 663-6880

OUTSIDE NEW YORK CITY

Empire Justice Center                     

                                                

Health@empirejustice.org 

(800) 724-0490 x 5822

Center for Elder Law & Justice  --  Serves 10 counties in western NY:  Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Niagara, Orleans, Steuben, Wyoming

(716) 853-3087

Use www.lawhelpNY.org to find other local legal services

ICAN – Independent Consumer Assistance Network – 
Ombudsprogram for MLTC

(844) 614-8800  
TTY:  711 

ican@cssny.org   



Article ID: 234
Last updated: 29 Aug, 2022
Revision: 1
Medicaid -> Appeals & Hearings -> Getting Help with Managed Long Term Care
http://www.wnylc.com/health/entry/234/