As of Monday, May 6, 2013 the NYC Medicaid Office (known as MICSA) moved from 330 W. 34th Street in Manhattan to 785 Atlantic Ave., Brooklyn, NY 11238. All MICSA-Medicaid operations, including TBI and NHTD waiver programs, have been relocated to this address.
The Reception Unit which handled Medicaid Renewals and Under Care actions for consumers at 340A W. 34th Street in Manhattan is also CLOSED. Consumers needing assistance can go the new Reception Unit on the main floor of 785 Atlantic Ave.Brooklyn NY 11238 or to any Medicaid office.
The following is a list of UPDATED contact information for popular MICSA-Medicaid offices -
|MICSA Unit||Liason Name||New Contact Info|
|Managed Care Client Services||
|Recipient Restriction Unit||
|Eligibility Information Services||929-221-0865 (phone)|
|Medicaid Transportation||929-221-0840/41 (phone)|
|Medicaid Third Party Health Insurance Unit||
212-630-1160(phone) 929-221-0842/43 (phone)
|Medicaid Reimbursement||Evadne Duff (Homecare)||
929-221-0845 (phone non-home care)
Angel Phifer-Brown (Fax Unit)
Fax Unit Number
917-639-0645 (fax - NO CHANGE)
For more information about the relocation, including additional departmental phone numbers and email addresses, you can visit our article on Medicaid Alerts.
See detailed Lists - MICSA Contact List by Program with program directors - December 2013